Shipping Policy

Effective Date: May 15, 2024
Store Name: Travelsvlog
Website: travelsvlog.com
Email: support@travelsvlog.com
Address: 2 Liberty Dr, Highland Mills, NY 10930, United States

Overview

This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered when placed on travelsvlog.com. It is designed to provide clear expectations regarding timelines, costs, and responsibilities associated with order fulfillment.

By placing an order on our Website, you agree to the terms outlined in this policy.

Order Processing and Delivery Timeframes

All orders follow a standardized schedule for processing and delivery. The timelines below apply to all orders unless otherwise specified at checkout.

Orders placed after the daily cut-off time will be processed on the next business day.

Processing includes order verification, quality checks, packaging, and preparation for shipment.

Shipping Costs

Shipping is offered at a flat rate for all orders.

Shipping fees are calculated and displayed at checkout before payment is completed. No hidden charges are applied.

Shipping fees are non-refundable once an order has been shipped, except in cases where the issue is caused by our error.

Shipping Destinations

Travelsvlog currently ships to selected regions, which may include:

• United States
• Canada
• United Kingdom

Available destinations will be confirmed during checkout. We reserve the right to update shipping availability at any time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor delivery status.

Please allow 24–48 hours for tracking information to update after shipment.

Delivery Conditions

Delivery times are estimates and begin after the order has been shipped, not when the order is placed. While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, including:

• Carrier delays
• Weather conditions
• Customs processing (if applicable)
• Incorrect or incomplete shipping information

Travelsvlog does not guarantee exact delivery dates.

Customer Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout. This includes:

• Full recipient name
• Correct address and postal code
• Valid contact details

Travelsvlog is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

Failed Delivery and Returned Packages

If a package is returned due to:

• Incorrect address
• Failed delivery attempts
• Refusal to accept the package

The customer may be responsible for additional shipping fees for reshipment.

Original shipping fees are non-refundable in such cases.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier directly.

Once a package is marked as delivered, Travelsvlog is not responsible for lost or stolen items. However, we may assist in filing a claim with the carrier where applicable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Include:

• Your order number
• Clear photos of the issue

After review, we will provide a resolution in accordance with our Return & Refund Policy.

Order Changes and Cancellations

Orders may only be modified or canceled before they enter processing.

Processing begins within 1 business day. Once processing has started, orders cannot be changed or canceled.

Please refer to our Cancel / Change Order Policy for full details.

Split Shipments

Orders containing multiple items may be shipped separately depending on inventory availability. In such cases, multiple tracking numbers may be provided.

Contact Information

If you have any questions regarding shipping, delivery status, or order processing, please contact us:

Website: travelsvlog.com
Email: support@travelsvlog.com
Address: 2 Liberty Dr, Highland Mills, NY 10930, United States