Now that you’ve packed your bags & you’re all ready for your trip, you’re probably wondering what you need to do to use your device while travelling abroad. Visit AT&T Business Care Central’s International page at http://go-att.us/INTL -- a personalized dashboard for business customers that provides easy access to all the international sites, links, and tools that you need. Video Transcript: You are a valued AT&T Business Customer & we know the importance of staying connected while you travel. That’s why we want to provide you with this international roaming tutorial. Now that you've packed your bags, and you're all ready for your trip, you're probably wondering what you need to do to use your device while traveling. You can continue to browse, email, tweet & post just as a you do at home. We know you’re excited about your trip. But before you leave, we recommend the following 3 tips: #1: Confirm that your wireless device will operate in the country you are visiting. To ensure the broadest coverage, a quad-band device that operates in 850/900/1800/1900 MHX is recommended. To roam in Japan or South Korea, a 3G device that operates at 2100 MHz is required. Use the wireless travel guide to look up wireless devices, international carrier information, and help determine the best device to use on your trip. Visit: http://go-att.us/travel #2: Verify international roaming service is activated on your account. Call customer service (800-331-0500) or tweet us @attbusinesscare to activate roaming service. If you are already abroad, dial +1.314.925.6925 to speak with our international care team. we recommend that you consider an international plan for business. For information on rates, affordable packages and applicable terms and conditions, please visit http://go-att.us/world . #3: Learn how to make local calls in the country you’re visiting. In most countries, you should dial a local number as if you were calling it from the United States by using the plus key, followed by the country code & the number. Since each country’s dialing patterns may vary, you may wish to research this before you travel. Narrated: An Example of a dialing pattern for calling the United States would be +1 followed by the 10 digit number: ---- displayed text: +1 (123)(456-7890) Narrated: A sample dialing pattern for calling the UK would be +44 followed by the area code and number: ---- displayed text: +44 (0) 000 000 0000 •on most GSM phones the "+" sign will appear on your screen if you press and hold down the 0 key . To send an international text message, dial the plus sign followed by the country code and local number. ---- displayed text: EXAMPLE +44 1234567890 When you've activated international roaming service and arrived at your overseas destination, simply turn your device on; it will automatically search for a wireless network. Registration usually occurs within 30-40 seconds. When the name or network number of the local operator is displayed, your device should be ready to use. We recommend you visit AT&T Business Care central's International page at http://go-att.us/INTL - a personalized dashboard for business customers that provides you easy access to all the International sites, links & tools that you need. If you have followed these steps but still have difficulties while roaming internationally, or if you are already abroad, call +1.314.925.6925 to reach AT&T International Care for further assistance. Note: NOTE: This call is free from your AT&T wireless phone while travelling internationally. Thanks for watching! Don’t forget to like & share this video! We hope you have a safe and enjoyable trip, and thank you for choosing AT&T.
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